Effective Date: September, 01 2024
At Jambolux African Safaris, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, postal address, and payment details when you make a reservation or inquiry.
- Travel Preferences: Details regarding your travel plans, preferences, special requests, and interests.
- Usage Data: Information about how you use our website, such as IP addresses, browser type, and browsing behavior.
- Cookies: We may use cookies and similar technologies to enhance your browsing experience. You can choose to disable cookies through your browser settings.
2. How We Use Your Information
The information we collect is used to:
- Provide and manage our safari services.
- Process bookings and reservations.
- Personalize your safari experience based on your preferences.
- Send you relevant updates, promotions, and offers (with your consent).
- Improve our website and customer experience.
- Ensure compliance with legal obligations.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:
- Service Providers: Third-party partners who help facilitate our safari services, including accommodation, transportation, and guides.
- Legal Compliance: We may disclose your information if required by law or to protect our legal rights.
4. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.
5. Your Rights
You have the right to:
- Access: Request access to the personal information we hold about you.
- Rectification: Request corrections to any inaccurate or incomplete data.
- Erasure: Request that we delete your personal data under certain conditions.
- Withdraw Consent: Opt-out of marketing communications at any time by clicking the “unsubscribe” link in emails or contacting us directly.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised version will have an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Jambolux African Safaris
Email: travel@jamboluxsafaris.africa
Phone: +254 711 165661
Website: https://jamboluxsafaris.africa
Address: Camp David, Business Center Kasrani, Nairobi, Kenya